Hi Flux Support Team, I am writing regarding a recent charge of approximately €61 on my account ( raoufi.saidmasoom@gmail.com , username: masoom213). I initially believed this was related to a subscription renewal, however my account currently shows “Free Trial – Expired” and no active Pro subscription. The support bot indicated that the charge corresponds to additional Copilot credits consumed beyond the included trial credits. I would like to formally request a detailed review of this charge. To my knowledge, I did not intentionally purchase additional credits, nor did I expect that my usage during the trial would result in €61 in extra charges. The amount seems disproportionate to my understanding of how the trial and included credits function. Could you please provide: A detailed breakdown of how many Copilot credits were consumed The cost per credit applied The specific dates and actions that triggered these charges Confirmation of how and when additional credits began billing Before any charge of this size is considered valid, I would appreciate a transparent usage log and billing explanation. If this charge was made in error or without clear consent for additional paid credits, I kindly request a refund. Thank you for taking the time to review this. I look forward to your clarification. Best regards, Masoom
