How do I cancel my membership
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robertzigmont
- Account Cancellation
It is your responsibility to properly cancel your Account with Flux. You can cancel your Account at any time by going into your Settings in the global navigation bar at the top of the screen. The Account screen provides a simple, no questions asked cancellation link. We are not able to cancel Accounts in response to an email or phone request.
j
jfkure
send email to:
support@flux.ai
body:
Cancel Subscription for username "enter your username"
stay on top of it and request confirmation emails that subscription has been canceled immediately, and or refund will be processed. Flux.ai makes it terribly complicated seemingly on purpose and reprehensible.
j
jfkure
that "manage plan" is no longer available from the menu:
I sent an email:
To: help@flux.ai
Subject: Confirm Subscription Cancellation
Hi Flux Support,
I tried canceling my plan via your chatbot, but it redirected me to delete my account, which I do not want to do until I’m sure I will not be billed again.
Please cancel my paid subscription effective immediately and confirm in writing that I will not be charged again.
Account email: [your email]
Thanks,
[Your Name]
Got back an email:
#XXXXXXXX: Confirm Subscription Cancellation
Submitted
We'll pick up your ticket soon
That is as far as I have gotten and a person is supposed to respond, but I am not sure if that will happen. The business practices of flux.ai cancellation is atrocious.
Canny AI
Merged in a post:
Delete my account now
N
Nonya Business
I'd like you to delete my account and all data associated with it.
Furthermore, the guide to account deletion results in a nonsensical loop; If you go to https://docs.flux.ai/legal/terms-of-service#l-cancellation-and-termination you're instructed to go to the home page, press "contact us" and you should get a pop-up chat where you can request account cancellation. If you do so, you get a fucking AI telling you to do the exact same thing over again, resulting in a loop with no account deletion.
I wish all developers of this piece of garbage a very merry go unalive yourselves.
Nico
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robertzigmont
ok thanks
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robertzigmont
Where is this setting?
Brooks Solveig
robertzigmont: Hey there, you can find that setting under this menu in the navbar