Gretel Bot
moved
Gretel Bot
This post was moved to a new Canny Post in board Support Requests.
Nico
Hey bblimey ! JEP30 export is only available on Enterprise plans. I'd love to hear a bit more about your use case, any chance we can jump into a quick call? https://calendly.com/nicotzovanis/30-minute-meeting
c
collinsemasi
Hi bblimey
So sorry to hear that you are unable to successfully use the JEP30 exporter in your project. Are you getting any specific error or does it just fail without any warning?
Also, could you please give user Support access to the project and share the link with me here.
b
bblimey
collinsemasi hi there I cannot give you access too the project, but I can say that I go to export xml jep30 and it sends me too the upgrade page which I’ve already paid for it looks like it doesn’t recognize the paid upgrade . Thanks for you time