AI Trace feature won't cancel. | Voters

AI Trace feature won't cancel.

complete

silveradmin

The auto trace feature is stuck in a loop and won't cancel for the last 12 hours.... Can you please force it to stop?

February 12, 2025

Gretel Bot

marked this post as

complete

Jeff Wilde

Hi  silveradmin, we have stopped this auto layout job and your project should be back to normal. 
We're sorry you ran into this problem! A member of our support team will be in touch with you soon, we will reimburse you for the credits this job consumed. 
Please let us know if you have any further problems.

collinsemasi

Hi silveradmin

It seems the project is private to you. could you please share it with user "Support" by following these steps:

Open the project
Click the
share
button at the top right side of the editor
Click
Advanced
on the "Share with other" window that appears
In the "invite people" text box, type
Support
and select the Flux support option that appears
Click the
can view
option next to the text box and select
can edit
Finally click the
Add
button
Close that window by clicking
done
at the bottom right