New EDU accounts are limited to 5 private projects
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Nick Fields
New EDU users don't receive unlimited projects after account creation. They are limited to 5 private projects
Steps to reproduce:
- Goto flux.ai/signup
- Register with a supported EDU email
- Select Education from the NUX onboarding dialog
- Note that after selecting the EDU option from the dialog, the "Flux Educational Program" shows up quickly then is replaced by "0/5 Private Projects"
Once the user is created, if you look at the Users firebase record, there is no activeProductUid created. It seems like the call to update the userData with activeProductUid gets dropped or overwritten in the transition
This is happening in prod and all other environments
Jharwin
Jharwin
complete
Gretel Bot
in main
Jharwin
planned
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Reza Maliki Akbar
Hello, I would like to follow up this, again
I talked with Nico and he did reset my account
Tried logout and login and it is still like that
I am running out of project's number now :)
Hope this can be resolve ASAP, since I think, it just not me but the others face this as well
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Reza Maliki Akbar
Hello,
I talked with Nico Tzovanis on Slack privately, last on 19 November 2023.
He said, that he succeeded in adding my school to the list.
I need to sign out and sign back to be able to choose the educational plan from onboarding menu.
Done all of that, but the problem persists.
Any update on this, maybe from the developer team side?
Please help and guidance on this matter, I hope it can be solved immediately.
Thanks
Jharwin
Nico what’s the update on this?